Santa has landed at Metropolis @ Met + how your photos can provide Christmas to those in need!


{This post is shared with you in partnership with Metropolis at Metrotown}

It’s hard to believe that we are officially 4 weeks away from Christmas, I’m over here begging for time to slow down a little bit as my not-so-little one is growing leaps and bounds before my eyes but also super excited for all of the holiday events and activities we have worked in as family traditions. A big tradition for us, and one we try our best to knock out in November is.. you guessed it, Santa photos! We’ve been going to Metropolis at Metrotown for our Santa photos for the last 6 years, I can’t believe we already have so many Christmas’ behind us, but we’re super thankful for the memories we’ve made.

Telus registration Metropolis at Metrotown

There’s a few reasons we’ve been going back to Metropolis at Metrotown over and over again, it isn’t the closest mall to us by a long shot but they continue to win us over every single year with their dazzling Winter Wonderland display and one of my favourite things – their charity involvement. Unlike other malls, Metropolis donates 100% of the Santa photo proceeds directly to the Burnaby Christmas Bureau, those are the wonderful people who make the holidays happen for families in need. From groceries, necessities and holiday gifts, every single photo you donate for is directly impacting someone’s life. That is a huge draw for our family and we usually donate a bit over and above for our photos because we know it’s going to a great cause. Recommended donation is $3 a photo and the photos are delivered digitally for you to print wherever you’d like and to share on social right away.

Santa is a busy guy around this time of year as I’m sure we all know, to avoid disappointment we highly recommend stopping by for photos outside of peak times to avoid large wait times (Click here for Santa’s hours!). Once you make it through to the registration area there are some fun interactive games to get the kids through the last stretch though. Kids also score a free candy cane + a kids size cone from Dairy Queen for their patience which makes the line standing a bit more tolerable, just in case it’s a bit busy. If you want to double up on some charity giving, make sure to bring your purchases over to the Gift Wrapping for Charity station, you get to skip wrapping and proceeds benefit the Burnaby Neighbourhood House and MS Society of BC/Yukon. You can find the stations in front of The Disney Store on the ground level and in front of Plenty on the Upper Level. The stations will be operating by donation starting November 23 to December 24.

Metropolis Santa

That’s a big enough reason for me to continue getting our photos done, but I swear, each year Metropolis kicks it up a notch and brings in new and improved services that aim to make mine, and your, holiday shopping experience a bit more enjoyable all around.

Guests can now enjoy the state of the art Metropolis at Metrotown app that highlights upcoming events, gives you access to deals (and you can save them!), you’ll find around the mall, check showtimes for the theatre, read up on news and mall announcements oh, and probably the best feature ever? There’s a place to put where you parked. Funny story for you, last year a friend and I hit the mall for some serious kid free shopping time and promptly lost my car in the parkade. You can bet I’ll be making use of that feature! Oh, and let’s not forget the interactive map if you get turned around all the time like I do, want to check your gift card balance? Find a washroom? Your favourite store? This app has it all!

While I absolutely love the new app, if the app isn’t a you thing (that’s totally fine, my phone is bordering on super full over here too!) then you can STILL find all the deals online on the Metropolis at Metrotown website, so don’t miss out on those. There’s a ton more happening this holiday season to make things more smooth all around. Holiday hours anyone? Yassss!

Extended Holiday Hours: Metropolis offers extended holiday hours from December 1 straight through until Christmas Eve as follows:
o December 1 – 18: 10:00am – 9:00pm – Daily
o December 19 – 23: 10:00am – 10:00pm – Moonlight Madness (this is when you’ll find me at the mall!)
o December 24: 10:00am – 6:00pm

That all sounds pretty magical right? I wasn’t kidding when I said they were kicking it up this year. Now, instead of hunting down a customer service kiosk (though the app makes them easy to find) you can just whip out your phone and text the new Customer Service line and someone will respond within 60 seconds. I had a bit of fun testing it out and found the closest place to get a cup of coffee after Santa photos and was super impressed at how quickly they responded. You can use this service during mall hours, need help finding a store? Curious about mall hours? Need help with parking, a children’s stroller or anything else store related? Save 604-359-9111 in your phone and you’ll thank me later!

I’m counting down to Christmas and one of the things on my list for a family member is a Metropolis Gift Card! They’re redeemable at 23 Ivanhoe Cambridge shopping centres around Canada so they really are the perfect gift for that hard to shop for person in your life. The cards are redeemable throughout the mall from food, clothing, accessories and more. Want to grab one? Hit up one of the dedicated holiday gift card kiosks or grab yours online at www.metropolisatmetrotown.com.

All in all, Metropolis is our go-to all year round but we definitely spend a lot more time there during the holidays. They have so many of our favourite shops under one roof, tons of parking (no really, but I’m not sharing where I park! lol) and a great customer service team. I have a few more gifts to head back for and may sneak in a mom photo with Santa if I can catch him when it’s not busy!

Whether you’re stopping at the mall for yourself or a loved one this holiday season, make sure to take a few minutes to soak up all the holiday decor, music and vibes. I absolutely love the decorations at Metropolis and often find myself just wandering around with a cup of coffee while A is at school. There’s no shortage of things to do and see, so we hope you’ll stop by to say hi to Santa and get some of your holiday shopping out of the way early with us.

Connect with Metropolis at Metrotown
Website | Facebook | Twitter | Instagram | #METSanta

108 Comments


  1. I love that they are giving money from the Santa pictures to charity!! That is awesome because they have one of the best displays in the city.

    Reply

  2. extended holiday hours can make christmas shopping less stressful!

    Reply

  3. its great that the Santa and layout is so detailed and festive and that helps so ma y others in need.

    Reply

  4. Their new text option for customer service sounds fantastic!

    Reply

  5. I love that this mall has everything I need to get that are on everyone’s lists 😀 one shop stop

    Reply

  6. I love their late hours at Metrotown and also the fact that I can do my grocery shopping after regular shopping makes it so much easier for me!

    Reply

  7. Having a place to record where you left your car – genius!!

    Reply

  8. Love that the money from Santa pics goes directly to charity!

    The app sounds amazing and as much as I am not a mall goer, this app sounds like the thing to have if you are hitting up Metropolis at Metrotown. Also how awesome is the text service!

    Reply

  9. You can do all your shopping in one place. I love shopping at Metrotown 🙂

    Reply

  10. This mall has everything you need to complete your Christmas shopping!!

    Reply

  11. I just used the texting last Sat and it was a miracle!!! I loathe crowds but this kept my sanity!

    Reply

  12. I absolutely LOVE that they give all the proceeds from santa photos to charity. What a great thing to do!

    Reply

  13. Donating the proceeds of the Santa photos to charity is a wonderful way to give back!

    Reply

  14. Hello extended hours!!!!! Once the kids are getting ready for bed it’s easier to
    Slip out and get a little shopping done expecially once the mall.starts to die down and isnt likely to be as busy!

    Reply

  15. I’m excited to try Santa’s texting service for getting photos with him so we can get our all our shopping done in one spot while we wait 🙂

    Reply

  16. Love the new app! No more losing the car!!!

    Reply

  17. Love that there is truly something for everyone at metrotown!

    Reply

  18. The app is really useful for helping me get my shopping done as well as letting me know the deals

    Reply

  19. Metrotown has all the stores I need to do my shopping and now with Walmart it makes my life even easier!

    Reply

  20. i love this mall have so many stores that i can finish my shopping at one time and do not need to driving to everywherer

    Reply

  21. That app sounds fantastic! No more searching the parking lot for your lost car, lol

    Reply

  22. I love Metropolis at Metrotown. Makes shopping easy anytime, but especially during the holidays because it’s a one-stop shop! They have all of my favourite stores!

    Reply

  23. I love how you can text someone and someone can get back to right away. Saves times looking for someone and lining up!

    Reply

  24. Hey dude. I love how Metrotown has the Disney store and how I can get star wars stuff there too. For all the nerds on my list lol.

    Reply

  25. I love their new app! That will definitely make shopping at such a large mall easier during the Christmas season!

    Reply

  26. While I have an amazing memory for where I parked, I know my husband could use the app! Lol!

    Reply

  27. Love the giftcard they have! One card that works so many stores at Metrotown makes gift giving less stressful!

    Reply

  28. I love how every store you need is at Metrotown. You can buy gifts for your great grandparents to your youngest member of the family and also to all your godchildren. Also love that all the proceed from santa goes to a charity 💕

    Reply

  29. This huge mall has all the department stores and small shops that I need and so I don’t t need to go anywhere else!

    Reply

  30. I like the customer service text function

    Reply

  31. I love the interactive games for the kids lining up! It’s a great way to distract them and keep them with you as you get closer to Santa!

    Reply

  32. I love that you can text customer service to ask where to find a store!

    Reply

  33. Extended hours and I’ve seen they had a flyer to help find gift ideas throughout metro

    Reply

  34. Metrotown makes it a one stop shopping place for me. They have all the stores I need to go to there and it’s soooo close to my house 🙂

    Reply

  35. Metrotown has pretty much everything for everyone. You go there and come out with the tree and gifts, food etc!! Amazing place to shop!

    Reply

  36. Can’t wait to take my kids to see Santa!

    Reply

  37. I love seeing all the things that you do and let us know early what’s happening around town. I also love seeing all the photos of your daughter and the great things she gets to do with you!

    Reply

  38. love the new app! and hat the money from Santa pictures goes directly to charity

    Reply

  39. Metropolis has the best Santa photo setup we visit every year 🙂

    Reply

  40. love the new text app for customer service. No more getting lost lol

    Reply

  41. I need to get my kiddo in to see him soon!!

    Reply

  42. I absolutely love that they have all the stores I need in one place – that makes things much less stressful! Plus my daughter loves to see Santa every time we go!

    Reply

  43. extended holiday hours definitely make shopping less stressful

    Reply

  44. The app is really helpful and your post is even more than helpful. Thank you.

    Reply

  45. That app!!! Would definitely make ALL my visits to Metrotown less stressful — though it won’t give me as much exercise walking around to find the next map kiosk, LOL.

    Reply

  46. metrotown has all the stores i need to do my Christmas shopping!

    Reply

  47. This is my favorite Santa to visit and even more so now with the proceeds going to charity ❤️🎅🏻🎄😘

    Reply

  48. I am looking forward to trying the new app. I think it will help make shopping less stressful, hey it even has a place for where you parked.

    Reply

  49. The next texting line for customer service is really convenient

    Reply

  50. Offering Metropolis Gift Cards that are redeemable at 23 Ivanhoe Cambridge shopping centres around Canada makes shopping way less stressful. You can’t go wrong with a Gift Card!

    Reply

  51. I think the text the new Customer Service option offered by Metropolis is going to make holiday shopping less stressful. We didn’t get a chance to use it while visiting Santa last weekend.

    Reply

  52. Metropolis makes my shopping less stressful because it is close to home and it has all the stores there!

    Reply

  53. Ohmigosh, that app is amazing!! I am downloading it right now, because I love that you can save deals. One thing I love about Metrotown, is that the SuperStore there supports online shopping, and I can easily pick up groceries and goodies – easy peasey. There is such a huge variety of stores, to serve every budget. And tons of yummy food options when you need to take a break 🙂

    Reply

  54. The extended hours and the car tracker are very attractive to me!

    Reply

  55. I think the app is going to make holiday shopping at Metrotown so much easier!

    Reply

  56. I would love to be able to get over there to have my Son’s picture taken. We had it done when he was 7 1/2 months old and just haven’t got back over to the Mainland to have it done again. Loved the setup!

    Reply

  57. I’m so happy that they have games to entertain the kids waiting for Santa! My son is so impatient and hates to wait!

    Reply

  58. Best way to keep sane during holiday shopping is to take an ice cream break with the kids 🙂

    Reply

  59. I need that car finding function!

    Reply

  60. I think it’s great that Metropolis has an app to schedule pictures with Santa!

    Reply

  61. I love the interactive map.

    Reply

  62. Supporting Charity is an incredibly generous notion!

    Reply

  63. Donating 100% of the Santa photo proceeds directly to the Burnaby Christmas Bureau is awesome.

    Reply

  64. I like that you can text Customer Service. 🙂

    Reply

  65. Metropolis at Metrotown makes shopping convenient with their extended holiday hours and useful app!!!

    Reply

  66. I like that all the proceeds from photos with Santa go to charity

    Reply

  67. The app to use while shopping, just for the location map alone would make my shopping there so much easier. I get so turned around in that mall.

    Reply

  68. Shopping is so much easier when everything you need is close together 🙂 Merry Christmas !

    Reply

  69. The Metropolis at Metrotown app is awesome! I hate always looking for the maps and/or service desks! I love that they are doing this. Every mall should!

    Reply

  70. Being able to record where you left your car

    Reply

  71. love that the mall is open late and is easier to shop.

    Reply

  72. Extended hours and lots of stores.

    Reply

  73. Extended hours and those interactive maps 🙌🏼

    Reply

  74. EXTENDED HOURS, THE APP AND THE DISNEY STORE!! Metrotown is the best!

    Reply

  75. My favourite way that Metropolis is making holiday shopping less stressful is that there is a store there for everything you need so it takes the stress out of running around to different places for all those special people on your Christmas list. I love that they donate money to charity from the photos they take with Santa. That is heart warming and good to know.

    Reply

  76. Extended holiday hours make christmas shopping less stressful!!

    Reply

  77. Metrotown’s Christmas decor and display are always so beautiful. I didn’t know about the app but it sounds so useful! I’ll have to remember to download it because I already know I will be making a few more trips there before the year is over!

    Reply

  78. One of the few places you could all all your shopping in one place.

    Reply

  79. The App and extended hours are good

    Reply

  80. It’s so great having so many stores in one place. I can pick up a present for everyone on my list!

    Reply

  81. My favourite is the extended shopping hours – it means I can shop without the kids once my husband is home from work, and I am a night owl who perks up at night, so I’d be able to be bright eyed while getting my last minute shopping done!! I also love that I can put where I parked my car on the app!! Sometimes after hours of shopping it’s hard to remember!! Especially at busy times of the year when my normal go-to spots may not be available and I end up parking somewhere different than my usual spot(s).

    Reply

  82. I love how the mall is a 1 stop mall . With everythimg from food to clothes and toys! I do alll my shopping there!!
    I love how its decorated. Makes it feel so festive and gets you into the Christmas spirit!!

    Reply

  83. I’ve never done Santa photos at Metrotown before because it’s so crowded in general at that mall, but it really sounds like they’re kicking it up a notch and might make it worth the trip!

    Reply

  84. I love how many stores are available in the mall. Sure makes ticking all items off my list easy!

    Reply

  85. Many great stores at Metrotown and great holiday hours too!

    Reply

  86. Extended hours make Xmas shopping so much easier!

    Reply

  87. I love everything about the app! getting in and out as quickly and efficiently as possible is hugely important to me, especially at Christmas!

    Reply

  88. My favourite way Metropolis is making holiday shopping less stressful is extending shopping hours for late shoppers like me!

    Reply

  89. Wow – that text customer service is amazing! I haven’t been to Metropolis for a while, it’s time to visit!

    Reply

  90. Metrotown has always been my go-to mall. Especially around the Christmas season it’s a one stop shop, with all the stores I need, Santa, food & of course pretty decorations!

    Reply

  91. I like the text option for customer service!

    Reply

  92. I love that they have extended hours and lots of stores to choose from.

    Reply

  93. One stop shopping and gift wrapping! Love it!

    Reply

  94. The texting customer service is a great idea! I can think of many times in the past I could’ve used it and I’m sure I will soon!

    Reply

  95. Great place for one stop shopping. I find everything I need for Christmas here

    Reply

Leave a Reply